Provide Responsible Gambling Services (RSG) / (RGS)(Overview
)
General Information
This course is available by correspondence or it can be held at your workplace for groups.
Course Description:
· Provide responsible service of gambling
· QLD Responsible Gambling Code of Practice
· Self – 3rd party and venue initiated exclusions
· Strategies for assisting problem gamblers
· Provide information and assistance to customers about gambling
· Staff, management and venue responsibilities
· Gaming Machine Act 1991 & Regulation
· Benefits & costs of gambling and the different types gambling
Upon successful completion of the program participants, will be issued with a Statement of Attainment.
State Requirements
Why Must Have Your RSG Certificate?
To meet upcoming QLD State-Wide Compulsory Requirements for gaming employees in licensed venues:
- The Queensland Office of Liquor Gaming & Racing (OLGR) has announced that any new staff working in the provision of gaming will need to be RSG qualified (date to be confirmed)
- Comply with the Gaming Machine Act 1991
- Meet employer expectations and Licensed Venue House Policies
- Ensure your RGS / RSG is valid: Interstate RCG certificates are not recognised
When Should You Do Your APPROVED RSG?
- In preparation for seeking work in gaming venues in QLD
- As per the pending compulsory OLGR requirement, why not get qualified!
Who Should Do An RSG?
- Anyone who works at a licensed premises, engaged in the supply/service of gaming, including:
- Licensees, Nominees, Managers, Duty Managers, Gaming Attendants / Keno & TAB Operators, Floor Staff, etc
Provide Responsible Gambling Services unit SITHGAM006A is known in the industry as both RSG or RGS!
Course Units
SITHGAM006A - Provide Responsible Gambling Services - $75
$75
This course is designed for people who wish to enter or are in the hospitality industry and need their Responsible Gambling Services for employment.

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