Responsible Service of Gambling National (RSG) SITHGAM006A & Customer Liaison Officer Training - COMBO SPECIAL OFFER
Get a nationally recognised Statement of Attainment unit SITHGAM006A, Provide Responsible Gambling Services (RSG) AND your Customer Liaison Officer Training Certificate of Completion BOTH FOR ONLY $100
Complete in less than 4 hours – study today and work tonight - 100% online!
Study Now and Print Your First Certificates in Less Than 4 Hours!
What you get if you take up this SPECIAL OFFER?
- National RSG Statement of Attainment Unit SITHGAM006A
- Customer Liaison Officer Certificate of Completion
- Same day certificate - no waiting
- You can go back to your courseware after completing course to review, or you can print off another copy of your certificate at no charge
National Responsible Service of Gambling (RSG) SITHGAM006A
What do you learn?
- What is gambling?
- Illegal gambling
- Problem gambling
- The six categories of gamblers
- Queensland legislation
- Gaming Employee License
- The Responsible Gaming Code of Practice (Queensland)
- What is a Customer Liaison Officer
- Exclusions provisions
- Excluding a patron
- 24 hour cooling off for self exclusions
- Physical environment
- Provide a safe and supportive environment
- Financial transactions
- Advertising and promotions
- Harm minimisation policies in Queensland
Who is the course suitable for?
Anyone who carry out gaming duties or gaming tasks within a Queensland licensed club or licensed hotel must complete a National Statement of Attainment, Responsible Service of Gambling (RSG), SITHGAM006A. This will apply to eligible licensees, gaming nominee licence holders, gaming employee licence holders, and staff who perform any gaming related tasks e.g. monitoring player behaviour. Staff involved with Keno or TAB gambling are encouraged to complete the training, although it is only mandatory for people working with gaming machines.
An eligible licensee is an individual licensee who is ordinarily present on the licensed premises when the premise is open for the conduct of gaming. It is a condition of your gaming licence that you hold a current National Statement of Attainment, Responsible Service of Gambling (RSG), SITHGAM006A.
Check your state/territory requirements
Check out this fact sheet regarding the QLD OLGR new liquor and gaming legislation.
Customer Liaison Officer Training
The Customer Liaison Officer (CLO) course covers both legislative and code of practice requirements. Information is presented in a logical process designed to enable gaming venues to provide necessary support to those who are at risk from excessive gambling. It also covers self exclusions and venue initiated exclusions.
Enrol Online Now and start training immediately. You receive your certificate of completion immediately upon completion.
Participants receive a Certificate of Completion upon successful completion of course.