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cftqld's blog

Customer liaison officers minimise gambling harm at venues

CLO's play a vital role at venues in that they are able to assist in minimising gambling-related harm. For this reason it is important for gaming venues to have customer liaison officers on-site and available to help your patrons.

U2's Bono brings fight against AIDS to Oz

Renowned chef and owner of Sydney's O Bar and Dining, Michael Moore, is delighted to be named as the Australian Ambassador for the Eat (Red) Drink (Red) Save Lives campaign.

A new commission-free booking platform to boost the industry

Restaurateurs are abuzz with the official launch of Ezibookings, a commission-free alternative to current restaurant booking websites.

Are you getting the most out of your kitchen's dishwashing equipment?

It is vital for food service operators to make savings wherever they can. A great place to start is to examine your kitchen's dishwashing equipment.

Identifying a problem gambler in your venue

The Gaming Machines Act 2001 requires responsible practices to be upheld in relation to gaming machines.

A set of problem gambling indicators has been identified by Gambling Research Australia that can be used to identify those who are experiencing issues with gambling in venues. The strongest indicators include :

High tea experiencing a resurgence!

Many people may see high tea as being a culinary tradition from yesteryear but many young guns in the industry are literally turning that theory on its head! The days of cucumber sandwiches without crusts and scones with jam and cream are well and truly over for the up and coming in the industry who feel that it is long overdue for an overhaul of fun and inventiveness.

OzHarvest pop-up cafe entices customers with free lunch for social media post

harvested, OzHarvest's pop-up cafe in Pyrmont, are offering a free lunch to anyone who posts a picture on the various forms of social media using the hashtag #mealforameal.

'Sink Plug Salad' new to Hog's Breath Menu!

Imagine the shock of a Brisbane customer when she received her salad at the Hog's Breath Cafe at Aspley, complete with a plug from the kitchen sink smack bang in the middle of it!

An epidemic of food poisoning outbreaks

When we go out and enjoy a meal at our favourite restaurant, we are entitled to assume that the food that we are eating is safe. Authorities are struggling to remember a time when there was such a concentration of food poisoning outbreaks as there are in recent months.