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Provide Responsible Gambling Services National (RSG/RGS) SITHGAM001 & Customer Liaison Officer Training - COMBO SPECIAL OFFER

Enrol in the Provide Responsible Gambling Services RSG (SITHGAM001 - nationally recognised unit)  AND the Customer Liaison Officer Training Certificate of Completion and get BOTH FOR ONLY $100 !!!!  (Was $145)

Complete in less than 3 hours – study today and work tonight - 100% online!

Study Now and Print Your First Certificate in Less Than 3 Hours!

What you get if you take up this SPECIAL OFFER?

  • National  Recognised RSG Statement of Attainment Unit SITHGAM201 and
  • Customer Liaison Officer Certificate of Completion
  • Instant certificates
  • Get another copy of your certificate at no charge

National Provide Responsible Gambling Services (RSG) SITHGAM001

What do you learn?

  • About the Queensland legislation and Code of Practice
  • What is gambling?
  • Illegal gambling
  • Tips on how to indentify a problem gambler and understand the risks of problem gambling
  • Gaming Employee License
  • What is a Customer Liaison Officer and the different exclusion forms
  • How to provide a safe environment
  • Financial transactions and  promotions and advertising
  • All about the harm minimisation policies 


Who is the course suitable for?


To carry out gaming duties within a Queensland licenced venue requires a National Statement of Attainment, Provide Responsible Gambling Services (RSG/RGS), SITHGAM001. This will apply to eligible licensees, gaming nominee licence holders, gaming employee licence holders and staff who perform any gaming related tasks e.g. monitoring player behaviour.  Staff involved with TAB gambling or Keno should complete the training, although it is only mandatory for staff working with gaming machines.

A licensee is an individual licensee who is usually present when the licensed premises is open for the conduct of gaming.  To hold a gaming licence they must hold a  National Statement of Attainment, SITHGAM001 Provide Responsible Gambling Services (RSG/RGS), .

Check your state/territory requirements

Check out this fact sheet regarding the QLD OLGR liquor and gaming legislation.

Customer Liaison Officer Training

The Customer Liaison Officer (CLO) course covers both legislative and code of practice requirements. Information is presented in a logical process designed to enable gaming venues to provide necessary support to those who are at risk from excessive gambling.  Provide the appropriate information to assist customers with gambling related problem and learn about self exclusions and venue initiated exclusions.  

Enrol Online Now and start training at once. You receive your certificate of completion instantly upon successful completion.

Participants receive a Certificate of Completion upon successful completion of course.