Anthony Peyton, founder of environmental consultancy GreenChip, believes businesses refusing customer’s reusable containers are likely concerned about the “grey area” of food hygiene associated with things like reusable coffee cups.
“I think it comes back to the point around food hygiene, which is a grey area for many cafes. If a customer has a dirty cup or container, the cafe will have to clean it or potentially be held liable for any issues that arise,” Peyton told SmartCompany.
“That being said, there are indeed a number of cafes promoting the use of reusable cups and even banning single-use cups. There’s a real trend going on.”
Peyton believes a number of things could be done to ensure both consumers and businesses benefit from the use of reusable containers, the first being a drive to educate consumers to ensure their containers are properly cleaned before taking them into a cafe, which Peyton believes would “help the whole system”.
Additionally, a reusable-specific fact sheet from the government or FSANZ would go a long way for providing clarity for confused businesses says Peyton.
Logan also writes businesses cannot prevent customers from taking home leftovers in their own container, nor do local councils have jurisdiction over businesses accepting reusable packaging.
Requirements within the Food Safety code also outlines that packaged food must be sold with a label, however when the food is packaged in the presence of the purchaser, such as if it were being put in a reusable container, labels are not required.
Soure: Smart Company June 13, 2017